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9th April 2019

Guest Blog – Starting out on our Diversity & Inclusion journey

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Kirsty Peacock, from FPSG Recruitment, discusses starting out on their diversity & inclusion journey and what they hope to achieve.

At FPSG, we specialise in recruiting talent for Contact Centre, Major Projects, IT, Professional Services and Public Sector clients. 

This year we have embarked upon our own Diversity & Inclusion journey. D & I touches on everything we do - from the work we do for our candidates and clients to our internal operations and our further community work.  As a commitment to our clients, candidates and staff, we have become members of the Employers Network for Equality & Inclusion (enei) to support us with our journey.

FPSG Recruitment team photo

Our priorities on our D & I journey

  • We want to give our people the skills to provide our candidates and clients with advice. Membership allows us to promote best practice in equality and inclusion in the workplace through employers’ guides, policy briefing, case studies, webinars and networking events to supports the needs of our candidate and client partners. It also offers an opportunity for our staff to grow knowledge outside their normal job role.
  • We want to understand our customers – who are we engaged with and how can we better support them.
  • We want to look at our business to understand where we are in terms of Diversity & Inclusion. Although we are small in comparison to many of the businesses we support, we share many of their values and want to look for ways to create a culture of E, D & I. We will look at our processes, how we monitor progress internally and how we select our suppliers.

What are our plans?

  • TIDE Benchmark – to monitor our own journey, we are carrying out the enei TIDE benchmark. This will inform our big plan.
  • enei webinars and networking opportunities will be made available to all of our staff, encouraging them to skill up and get knowledgeable.
  • Events Plan - Throughout the year, we will be hosting a programme of events to mark specific notable dates including International Women’s Day, Workers’ Memorial Day, Volunteers’ Week, International Youth Day, National work Life Week and World Mental Health Day. These events will range from fundraisers and collections to coaching workshops and candidate and client surveys.
  • Mental Health First Aid – we have recently committed to a series of training workshops for all our staff with an emphasis on growth outside their job role. Included in this is Mental Health First Aid and Mental Health Awareness.
  • Team workshops – we will include D & I topics in our weekly team workshops – this will include how we reach diverse candidate pools, gender neutral advertising and unconscious bias in the recruitment process.
  • Create opportunities within our business for all – apprenticeship scheme and #reachyourgoal workshop training programme.
  • Use all the tools we can to create diverse candidate pools for our clients – video interviewing, enei resources

Our wider commitment

Our enei membership complements our wider community commitments.  We hope to be able to build these into our D&I journey building benefits for everyone we work with.  Current initiatives include:

  • Supporting young people – we have recently been accredited with Investors in Young People, Good Practice Award. This summer we shall be taking our regular intake of Apprentices to become trainee recruitment support and specialists.  We also support our young people through our sponsorship of scottisthathletics – with over 150 clubs throughout Scotland, scottishathletics helps to make sport accessible to all of our communities.
  • Commitment to the real living wage – we are a Scottish Real Living Wage employer. This guarantees the Scottish Real Living Wage to anyone who works with us including our third party contractors.
  • Investment in video technology – we have launched EffectIV video interview technology. This helps break down barriers to entry by allowing candidates who, for various reasons, cannot travel to client premises to be interviewed in a location that is easy for them.  

Now we have started our journey, we are looking forward to seeing the rewards of our D & I commitment.