21st October 2019

Amazon uses diversity and inclusion to build business innovation

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‘E-commerce giant Amazon champions diversity and inclusion not only as the right thing to do, but as a business decision aimed at improving creativity and the inventive mind-set of its 30,000 full-time UK employees.’

Ben Farmer, head of HR, UK corporate at Amazon, said: “The more diverse voices, ideas and experiences we can learn from, the better. At Amazon, diversity starts with understanding that we need to be creative and flexible as we strive to foster an inclusive working environment for employees, especially as their circumstances or needs change.”

The business is also working to improve its gender diversity, in part through its Amazon Amplify programme, which launched in March 2019. This aims to increase female representation, using measures such as bias training, inclusion-related interview questions and training schemes to support employees’ with the demands of their personal lives.

“True inclusion is not about ticking boxes or achieving diversity quotas. We want to build a culture of voices that feel confident in speaking up, so their ideas are heard and considered both within Amazon and the wider community within which we operate. By aligning our day-to-day culture with our [organisational] mission, every voice is welcome and valued.”

Here at enei, we offer a range of resources to our members on how you can become a true inclusive organisation. Email info@enei.org.uk or call 02079227790 for more information.