Agile working

Agile working is a way of working in which an organisation empowers its people to work where, when and how they choose.

Agile or just flexible?

Agile working combines maximum flexibility and minimum constraints to optimise  performance and deliver best in class value and customer service. Using communications and information technology to enable people to work in ways that best suit their needs agile working overcomes the traditional limitations of where and when tasks must be performed.

The concept behind agile working is that work is an activity we do, rather than a place we go. With the technology available to modern business, there are numerous tools to help us work in new and different ways, to meet customer needs, reduce costs, increase productivity and improve sustainability.

The aim of agile working is simply to create a more responsive, efficient and effective organisation, which ultimately improves business performance and increases customer satisfaction.


36% of employees would prefer agile working over a pay rise[1].

63% of managers linked a growth in revenue directly to flexible working[2].

The Agile Future Forum and McKinsey & Company researched the financial benefits of adopting agile working and their studies demonstrated benefits equivalent to 3-13% of workforce costs.

Furthermore, they believe that more extensive or innovative agile working practices could generate further value of 3-7% of workforce cost and sales uplift of up to 11%.

[1] [2] The Agile Organisation

Debbie Rotchell

Strategic Consultant
Contact Debbie

Debbie has been involved with enei (formerly the Employers Forum on Age) since 2010. During this time she has led strategic projects, including the change of scope from Employers Forum on Age to enei, project managed member-led research and developed best practice diversity and inclusion approaches and documents.

Debbie has extensive HR experience in fast paced commercial environments demonstrating the value of good people management to business success.

Previously as Group HR Director at Craegmoor, Debbie realigned HR practices to drive down staff attrition, resulting in more efficient working and improvements to service. Prior to this, she worked in various HR roles at Marks & Spencer Plc.

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