Agile working is a way of working in which an organisation empowers its people to work where, when and how they choose.
Agile working combines maximum flexibility and minimum constraints to optimise performance and deliver best in class value and customer service. Using communications and information technology to enable people to work in ways that best suit their needs agile working overcomes the traditional limitations of where and when tasks must be performed.
The concept behind agile working is that work is an activity we do, rather than a place we go. With the technology available to modern business, there are numerous tools to help us work in new and different ways, to meet customer needs, reduce costs, increase productivity and improve sustainability.
The aim of agile working is simply to create a more responsive, efficient and effective organisation, which ultimately improves business performance and increases customer satisfaction.
36% of employees would prefer agile working over a pay rise[1].
63% of managers linked a growth in revenue directly to flexible working[2].
The Agile Future Forum and McKinsey & Company researched the financial benefits of adopting agile working and their studies demonstrated benefits equivalent to 3-13% of workforce costs.
Furthermore, they believe that more extensive or innovative agile working practices could generate further value of 3-7% of workforce cost and sales uplift of up to 11%.