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Head of Training & Consultancy & Business Development - Employers Network for Equality & Inclusion
London, Greater London
Full-time, Part time, Permanent
Salary: £50,000.00 to £55,000.00 /year
Closing Date: 22 Feb 2019
We’re helping organisations achieve more by focusing on their most important asset – their people. We’re already the UK’s leading employer network covering all aspects of equality and inclusion in the workplace; but could you help us establish our brand globally?
Our training function delivers business changing interventions to some of the world's most well-known employers; could you lead it into the future? You'll have an entrepreneurial approach that drives income generation and a commitment to delivering outstanding D&I Training and Consultancy.
Reporting to the Chief Executive, the purpose of the role is to:
Manage, coordinate and lead enei’s Training and Consultancy function to deliver a broad based diversity and inclusion service to a wide range of enei Members and non-Members.
Secure Training & Consultancy business to meet Income Generation targets.
Lead and direct the Training and Consultancy agenda ensuring the organisation operates on a secure financial and administrative basis in line with enei’s charitable objects.
Ensure enei develops its profile as a national and international leading source of diversity and inclusion Training and Consultancy.
Ensure programmes meet deliverables; deadlines and are completed within budget.
Manage and develop Training and Consultancy team members.
Oversee (and develop) a network of associates to deliver Training and Consultancy services.
Gather and share D&I best practice with other team Members and external stakeholders.
Develop and deliver research, products, services and events that reflects Members’ and potential Member’s business needs and generates income.
Ensure enei maintains its profile as the UK’s leading employer network covering all aspects of equality and inclusion in the workplace.
Work with the Marketing Manager to promote and market Training & Consultancy.
Actively convert non-Members into Membership.
Secure Training & Consultancy business to meet Income Generation Targets.
Report on key performance indicators, eg delivery, pipeline, Member / Client satisfaction etc.
Develop and execute the Training & Consultancy Strategy & Plan.
Act upon feedback from colleagues, partners, Members and potential Members to propose and implement improvements to the Training and Consultancy proposition, brand & materials including Member products and services as necessary.
Monitor and analyse key competitor’s products and services.
Explore ways to increase enei Membership and improve existing products and services.
Represent enei at external meetings and act as a media spokesperson as appropriate.
Develop and deliver high quality outputs that encourage organisations to join as Members.
Ensure processes and controls both manage risk and deliver outstanding Member service.
Monitor progress and produce regular management information reports.
Identify new and innovative ways to engage with prospective T&C Consultancy clients.
Design and deliver new training material to drive enei’s competitive position.
Oversee and agree the creation of content, e-learning, collateral and other training materials to support the delivery of high impact behaviour-changing training.
Gather Satisfaction data to measure delivery quality, ensuring continuous improvement.
Maintain knowledge of training and consultancy trends, practices and technology in order to ensure enei’s service remains competitive and innovative.
Model best practice in T&C activities in order to ensure high-level performance.
Develop case studies on organisations who have used enei’s T&C services.
Deepen relationships with Members with particular reference to the Executive Steering Committee and other leading organisations to maximise Member retention and engagement.
Represent enei externally to Government, in the media, at events, conferences etc.
Income generating skills are essential, as well as being target driven and outcome focused.
Ideally, broad HR and/or D&I experience at a senior level in commercial revenue generating businesses. Global D&I experience would be an advantage.
Working knowledge of D&I Training & Consultancy.
Excellent communication skills - verbal, visual and in writing.
Strong relationship building skills.
Strategic and creative thinking.
Well organised and methodical.
Ideally, CIPD qualified or holder of a professional qualification to degree level.
We value diversity in our workplace and welcome applications from everyone. If you declare you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview. We support and provide adjustments for people with disabilities - if you have a disability and need help with the application process please contact us on the above email address.
Applications for part time working are positively welcomed